I recently got myself a secondhand Aria SFF case from Antec.
Unfortunately I found that the card-reader which is built into the front was missing, and the eject button on the optical drive fascia plate had been broken and was MIA.
I contacted Antec to see if it would be possible to get a replacement drive cover, expecting to have to buy it and other bits and pieces in a bundle.
Amazingly, I got a short, but very sweet, email back saying that they would send me replacements free of charge!
They even apologetically mentioned that it would be shipped from the States, so may take a while.
Just a couple of days later they arrived in perfect condition.
UPDATE: I’ve realised that I don’t have the cables to attach the front audio and card-reader to the mobo, so am going to see if they can help again.
UPDATE 2: (Aug 18) I’ve finally got round to asking, let’s see how it goes…